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Adobe Flash Player Common Problems

published on 05.02.2012 in System

Adobe Flash Player is a computer program that enables your web browser to display streaming Internet content such as videos and audio. Streaming content is media that is played solely over an Internet connection as opposed to being downloaded to your computer. If your browser is having a hard time handling these types of content, you may need to fix and repair your Adobe Flash Player.

It’s also possible that you see images but are not receiving the sound. In that case making sure your Flash Player is up to date is important.

How to Repair Adobe Flash Player:

Click Start > Control Panel > Programs and Features > Adobe Flash Player. Select Change to run the Adobe Flash Player installer. Click on the “Repair” option and click “Next.” A new copy of Adobe Flash Player will be set up on your computer over top of the existing, malfunctioning copy.

You may discover that after repair attempts Flash is still not working as expected. Reviewing the web browser settings for Flash is recommended. Verifying Flash settings within Internet Explorer Security Settings – Click the “Tools” menu in your browser and click “Internet Options” to launch the browser options. Click the “Security” tab and click the “Custom Level” button.

A new dialog box launches. Scroll down the dialog box and locate the “ActiveX controls and plug-ins” section. Select “Prompt” under each of the following options: Download Signed ActiveX Controls; 
Run ActiveX Controls; and Plug-ins. Click “OK” and click “OK” again. After this you may need to restart your browser.

In the worst case you may have to delete the application and reinstall entirely. While this is a rare occurrence, complete deletion and installation is recommended for extreme cases.

Click the Windows “Start” menu and click “Control Panel.” Click “Uninstall a Program” under “Programs” if you are using Windows Vista or 7.

This launches the programs window.

Double-click “Add or Remove Programs” to launch the programs window if you are using Windows XP: Select “Adobe Flash Player” and click the “Remove” or “Uninstall” button to remove the application.

Close and restart your web browser. Go to the Adobe Flash Player download page. Click “Get Flash Player” and click the yellow “Agree and install now” button.

Follow the guided prompts to complete the installation. Close all applications and follow the guided prompts on the installation wizard to install Adobe Flash Player.

When prompted, restart your computer. You may find you need to recheck your browser configurations after a complete reinstall, but after this you should have a working copy of Adobe Flash Player

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